Cancellation Policy

Sometimes things happen and you have to cancel or reschedule your appointment. There is no fee if notification is given at least 24 hours prior to your appointment. Changes to your appointment within 24 hours will result in being charged 50% of the service cost. Consistently booking and either showing up late or cancelling may result in termination of the therapeutic relationship.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
Your appointment includes an intake and discussion of treatment. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. New clients please arrive 10-15 minutes early so we can go over your forms and start your session on time. Existing clients should always arrive 5-10 minutes early. Please plan ahead for maximum hands on time. Arriving more than 20 minutes late is subject to cancellation and you will still be responsible for paying for the full length of the session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

If you are experiencing any symptoms of a cold or flu, please wait until you are fully cleared from your symptoms before you book an appointment. If you received any vaccine or boosters, please wait at least 7 days before you schedule an appointment.